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COVID has greatly impacted the financial health of most businesses and I appreciate business owners are trying to stay afloat during this time but it would seem that many of the bigger organisations have forgotten, “When times are tough it is customer loyalty – word of mouth referrals and repeat business that will impact the…
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I spent last week in New Zealand with my family, restrictions lifted but with constant COVID changes during our trip a number of things occurred, return flights cancelled, urgent text communications and impacts on hotels. Let’s look at the experience of how these were handled – some I would say were handled really well that…
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In my experience not many companies consider doing group interviews as a viable option as part of their recruitment strategy. When I ask them why I am frequently told that the thought of running a group interview, seems too hard to organise and I don’t have time, or the skills do run it. I can’t…
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Too many employers think that within a quick conversation they can find out what someone’s like. However, what we have found from years of experience is that it takes 45 minutes to 60 minutes to more accurately find out what someone is like. Longer the better! Firstly, you need to relax them in an interview…
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In last week’s blog I opened up the enquiry into recruiting the best possible person and discussed the first step – defining your needs. If you haven’t read or seen last week’s blog I would suggest to click on this link 10 Major Steps to Successful Recruitment – Step One – Defining Your Needs and…
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I am often asked by my clients when approached about my coaching and training programs WHY they have so many concerns about individuals on their team. They mention that they are always recruiting, that they spend hours – when in fact they don’t, they often recruit family members of current staff and when I ask…
