Our Clients

We love what we do. But it’s more important that our clients love what we do, so here’s what they have said.


MTU Asia – A Rolls-Royce Company

“Working with The Loyalty Zone has inspired my team and colleagues and has allowed all staff to think about how they can provide customer service excellence. I get better engagement from the teams, and the bottom up approach that involves each and every employee in the organization, is why I would recommend The Loyalty Zone.”

COO, Penske Power Systems

“Working with The Loyalty Zone has given us a consistent tool to use over the years to drive the customer feedback into our organization. This has also given us an opportunity to change the culture with our frontline people as well as our managers and revenue staff.”

YMCA Christchurch

“Our business has improved across the board on the understanding of why good customer service is critical.”


“Our managers are better leaders because of the quality of training that The Loyalty Zone provides.”

Zurich Financial Services

“We have worked with The Loyalty Zone for a number of years and aside from their research expertise, we value the team’s versatility in terms of the type of projects they can turn their hand to.”

Our partners