Leadership is a critical factor in the success of any organisation, team, or community. Effective leaders inspire, guide and support those they lead, creating an environment where individuals can thrive and achieve common goals. However, leadership is not without its challenges. While strong leaders possess key qualities that drive success, they are also prone to…
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Embracing a Growth Mindset
James Anderson speaker, author, educator, growth mindset expert states, The competitive advantage is now about harnessing human potential for growth. The organisations who understand this will own the future. Many organisations are now learning – often the hard way – that having the smartest people in the room is useless if they can’t adapt and…
Be Careful Of The Poo Sandwich!
How often do you catch people doing it right? It’s easy to see when people miss things but how often are you catching them doing it right, not only in the workplace, at home, or even with your partner and as a parent, are you reinforcing the behaviours you want to see. The secret being…
Building and Nurturing Team Loyalty: The Emotional Bank Account Approach
In last week’s article I discussed Building and Nurturing Customer Loyalty: The Emotional Account Approach and ended by pointing out that it’s important to note, the emotional bank account applies to all areas of life. In this article I wanted to prompt you the reader to take some time to think about your employees, your…
How To Identify If Training Is Really Needed And If So, What There Is To Train?
In last week’s article we discussed Training and Why is it so difficult to get quality training done? In this article I promised to drill down on how to identify if training is really needed and if so, what there is to train, in the training industry we call this Analysing Performance. When we analyse performance…
Why Is It So Difficult To Get Quality Training Done?
It seems to me that too many businesses consider training to be an ad hoc exercise; it is only considered when onboarding a new employee or introducing new policy or procedures. Even then many companies have no documented system of onboarding new employees, its often a tell session which is not how the majority of…