• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Skip to footer navigation
  • +61 3 8822 3383
  • [email protected]
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube
The Loyalty Zone

The Loyalty Zone

  • Home
  • What we do
    • Craig Cherry
    • Customer Experience Measurement
    • Corporate Training
    • NPS Survey
  • Media
    • Radio
  • Blog
  • Our Clients
  • About Us
    • Meet the team
  • Contact

#employeeloyaltybestpractice

Maintain Employee Loyalty [Frequency of Interaction]

by Craig Cherry

In last week’s article, Good Finding – looking for the good I discussed my feedback model and the importance of looking for the positive more than the negative and to also praise effort. There’s another part to this story which you may have heard before, but I believe it’s important to revisit. When I was a…

Good Finding – looking for the good

by Craig Cherry

I was reminded recently of an experience I had many years ago, which may also ring true for you.Here’s how it goes. I was working in a large organisation in New Zealand, as the training manager of the company, we were doing some fantastic work and unexpectedly, I got a message from the secretary of…

Employee Loyalty = Employee Retention

by Craig Cherry

We are hearing a lot about employee engagement at the moment in particular, the amount of people not only changing jobs, but changing careers. I was speaking to a group of 18 CEO’s recently and the burning issues they wanted to discuss were the increase in people leaving their companies, managing performance of those still…

Primary Sidebar

An Impending Event Always Drives People to ACT!

May 31, 2023 By Craig Cherry

Often when I speak with CEO’s and leaders the topic of what I call ‘frequency of interaction’ comes up. What frequency do they have for what they are doing e.g., how often are they checking in on customers and their team, looking at progress, observing performance, giving feedback, particularly positive feedback (catching them doing it…

Make It EASY To Do Business With You

January 19, 2022 By Craig Cherry

As a Customer Loyalty expert, I harp on about the customer experience. I spend a lot of time talking about the customers feelings and how each interaction directly impacts how they feel. I also spend a lot of time talking about the difference you can make to each of your customers, and I am often…

Footer

The Loyalty Zone Australia

Address: 26 Somerville Street
Sorell TAS 7172 Australia
Phone: +61 3 8822 3383
Email: [email protected]

  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Get in touch

Our mission is to get your business in the zone.
​Contact us and let us know how we can help.

Contact Us

© 2026 The Loyalty Zone · Privacy Policy · Website by JB Studio 360

  • Home
  • Blog
  • Contact