#employeeloyaltyresearch

Employee Loyalty = Employee Retention

We are hearing a lot about employee engagement at the moment in particular, the amount of people not only changing jobs, but changing careers. I was speaking to a group of 18 CEO’s recently and the burning issues they wanted to discuss were the increase in people leaving their companies, managing performance of those still…

Team Engagement What Level Of Engagement Do Your Employees Need for 10 out of 10 Performance?

by Craig Cherry

The COVID pandemic caused a transformational shift in the way we do business with many employees preferring to remain working from home. It is proven, beyond question, a highly engaged team is great for business; customers love interacting with people who love their jobs and revenue loves a highly engaged team! Delivering a 10/10 team…

Give Your Customers a 10/10 Experience

December 13, 2019 By The Loyalty Zone

Businesses can provide exceptional customer experiences when they put themselves in the world of the customer. Recently I travelled to the US to deliver a course and had two connecting flights in Sydney and Hawaii before reaching the final destination in Seattle. While I checked in, the airline staff member discovered I did not have…

Why Is Discretionary Income Important in Relation to Customer Loyalty?

August 9, 2023 By Craig Cherry

I was interviewed on radio last week about the impact of companies like Spotify putting up their prices, it led to an interesting conversation about discretionary income. I first really got to understand discretionary income when I worked at NZ lotteries many years ago. We carefully followed this as we knew that if a blockbuster…

Employee Loyalty = Employee Retention

Team Engagement What Level Of Engagement Do Your Employees Need for 10 out of 10 Performance?

The Loyalty Zone Australia

The Loyalty Zone USA

Get in touch

#employeeloyaltyresearch

Footer

The Loyalty Zone Australia

The Loyalty Zone USA

Get in touch