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Adults Are Children In BIG Bodies

by Craig Cherry

One of the greatest pieces of advice I had ever been given is to remember that adults are children in big bodies. What does that mean to me? Like children they need boundaries, they need structure, they like positive feedback. I can’t remember who told me to be honest, but I’ve never forgotten this distinction…

Training From The Top-Down

by Craig Cherry

Last week I needed to be in London at a short notice. While I was there, I caught up with a previous client Craig Nugent, we worked together on a very successful training project over 20 years ago, we have kept an eye on each other via LinkedIn over the years, and when I contacted…

Leaders As Coaches (LAC) – Learning has not taken place until behavior has changed back on the job

by Craig Cherry

In last week’s article we discussed Training and how to identify if training is really needed and if so, what there is to train? In this article I promised to drill down on coaching and how to ensure training is transferred back on the job. If you haven’t read my previous article, How to identify…

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Staff Loyalty: Your Secret Ingredient for Success

September 4, 2019 By The Loyalty Zone

Have you ever walked into a store and seen a teenager at the register? What image comes into mind? Unfortunately, it’s far from inspiring. You might see eyes drooping; no smile; saying the right things but not really meaning it; maybe even checking their phones for messages; counting down the hours. It’s a sight we…

What Is The Point Of Asking For Feedback, Then Rejecting It?

July 26, 2023 By Craig Cherry

I was recently asked to leave a review for some clothing I bought. You went into a draw for $100.00. I filled my form saying how much I liked the product and that the service was so slow if it wasn’t for the fact that I was doing a pick-up of an online order I…

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