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#sales #salestraining

Do You Know HOW Your Customers WANT To Be SOLD To?

by Craig Cherry

It’s 10/10 or Nothing! A lot of companies bring in sales trainers to upskill their team and teach new sales techniques and not to say that there is a lot of validity to this , but I often think about one thing and that is – how do they know what to train, has the…

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How Do You Attract The Best Possible Person When They Have A Multitude Of Positions To Apply For?

November 18, 2021 By Craig Cherry

With the COVID restrictions easing and businesses able to re-open, the biggest concern I am hearing from my clients at the moment is the challenges they are facing to find, recruit and retain their core staff. With many businesses re-opening at once, it is no surprise each business is competing for a smaller pool of…

Customer Service – Its all about timing not just actions

September 17, 2021 By Craig Cherry

When we talk about customer service, we often forget about when the best time is to greet people and farewell. We talk about, greetings and farewells and asking questions but what’s not really discussed in detail is timing. For example, when do you greet someone? When is the right time to greet someone? If you…

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