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#sales #salestraining

Do You Know HOW Your Customers WANT To Be SOLD To?

by Craig Cherry

It’s 10/10 or Nothing! A lot of companies bring in sales trainers to upskill their team and teach new sales techniques and not to say that there is a lot of validity to this , but I often think about one thing and that is – how do they know what to train, has the…

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Business Breakdowns – EMOTIONAL DEPOSITS or WITHDRAWALS?

July 19, 2021 By Craig Cherry

I spent last week in New Zealand with my family, restrictions lifted but with constant COVID changes during our trip a number of things occurred, return flights cancelled, urgent text communications and impacts on hotels. Let’s look at the experience of how these were handled – some I would say were handled really well that…

Give Your Customers a 10/10 Experience

December 13, 2019 By The Loyalty Zone

Businesses can provide exceptional customer experiences when they put themselves in the world of the customer. Recently I travelled to the US to deliver a course and had two connecting flights in Sydney and Hawaii before reaching the final destination in Seattle. While I checked in, the airline staff member discovered I did not have…

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