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#training

Adults Are Children In BIG Bodies

by Craig Cherry

One of the greatest pieces of advice I had ever been given is to remember that adults are children in big bodies. What does that mean to me? Like children they need boundaries, they need structure, they like positive feedback. I can’t remember who told me to be honest, but I’ve never forgotten this distinction…

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10 Major Steps to Successful Recruitment – Step Two – Attracting the Best Possible Person

May 12, 2021 By Craig Cherry

In last week’s blog I opened up the enquiry into recruiting the best possible person and discussed the first step – defining your needs. If you haven’t read or seen last week’s blog  I would suggest to click on this link 10 Major Steps to Successful Recruitment – Step One – Defining Your Needs and…

Why Is Discretionary Income Important in Relation to Customer Loyalty?

August 9, 2023 By Craig Cherry

I was interviewed on radio last week about the impact of companies like Spotify putting up their prices, it led to an interesting conversation about discretionary income. I first really got to understand discretionary income when I worked at NZ lotteries many years ago. We carefully followed this as we knew that if a blockbuster…

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