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Key Note Speaking – Testimonial 7

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“Craig, your framework has given us all a pathway ‘to go one better.“

Key Note Speaking – Testimonial 6

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“Craig, your presentation met my expectations of engaging a resource speaker to address the group’s request for best practice in customer (internal and external) engagement. In particular, I believe you ‘walked the talk’ (role modelled) those benchmarks as pictorially represented throughout the room. Your enthusiasm, authenticity and vulnerability gave us all permission (and expectation) to View Full →

Key Note Speaking – Testimonial 5

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“Craig, you are an exceptional speaker, and then there was the coaching, which proved to be a most valuable learning experience for all participants.”

Key Note Speaking – Testimonial 4

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“Very relevant content that is immediately useful to all businesses. A role model in entertaining presentation styles. Used humour and activity to involve participants and energise the room – very clever.”

Key Note Speaking – Testimonial 3

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“Great message, so well-delivered. A must for all businesses!”

Key Note Speaking – Testimonial 2

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“Craig breaks the topic down to the basics. Is very energetic and keeps things moving. He provides very good content and specifics on what to do. Excellent handout.”

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Repetition Is Critical When Creating Great Customer Loyalty

February 15, 2023 By Craig Cherry

Last week I talked about a disappointing customer service experience with Jetstar, funnily enough I’ve had so much feedback to that blog. Sadly a lot of people said to me that they expect this sort of experience and when it leaves on time they think it’s good, talk about low expectations. This week I want…

If You’re Not Winning, You’re Learning!

May 18, 2023 By Craig Cherry

I was thinking about this week’s article, what I what to share and what will provide thought-provoking questions at your end; what will engage you. I love what I do, but it is more important that the content of my article’s land with you.  My intention is always to provide information that is based on…

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