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CITY OF DAREBIN

by

CITY OF DAREBIN

The Loyalty Zone
2020-08-07T08:01:31+00:00
https://www.theloyaltyzone.com/testimonials/city-of-darebin/

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Don’t Let Your System Destroy The Customer Experience

August 22, 2022 By Craig Cherry

Most business owners start up their businesses really well. They have done their homework; they understand that it’s the planning that is equally if not more important than their actual service. They have implemented the 85% of any outcome is achieved in the first 15% rule. They have spent time selecting their products and services and are…

Customer Service – Its all about timing not just actions

September 17, 2021 By Craig Cherry

When we talk about customer service, we often forget about when the best time is to greet people and farewell. We talk about, greetings and farewells and asking questions but what’s not really discussed in detail is timing. For example, when do you greet someone? When is the right time to greet someone? If you…

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