LIFE CARE

LIFE CARE

The Loyalty Zone

2020-08-07T08:02:16+00:00

https://www.theloyaltyzone.com/testimonials/life-care/

Near Enough Is NOT Good Enough

December 5, 2024 By Craig Cherry

In a recent presentation I did to a group of CEO’s showing the impact of the customer experience (CX) on revenue they were shocked to see that customers who score 7 or 8 out of 10 also scored low on guaranteed repeat business. Research example below. Passives – Customers who score a 7 or 8 out…

85% of any outcome’s achieved in the first 15%

March 31, 2021 By Craig Cherry

I spent the weekend working with one of my Hotel venue partners, they are performing really, really well. Their accommodation is running at nearly a hundred percent, they have a full house every night with 600 guests in the restaurant, whilst operating with a team that’s limited in numbers due to the pressure of trying…

LIFE CARE

LIFE CARE

The Loyalty Zone Australia

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LIFE CARE

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The Loyalty Zone Australia

Get in touch