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PENSKE AUSTRALIA

by

PENSKE AUSTRALIA

“Working with The Loyalty Zone has given us a consistent tool to use over the years to drive the customer feedback into our organization. This has also given us an opportunity to change the culture with our frontline people as well as our managers and revenue staff.”

COO, Penske Power Systems

The Loyalty Zone
2020-08-07T08:43:22+00:00

COO, Penske Power Systems

“Working with The Loyalty Zone has given us a consistent tool to use over the years to drive the customer feedback into our organization. This has also given us an opportunity to change the culture with our frontline people as well as our managers and revenue staff.”
https://www.theloyaltyzone.com/testimonials/penske-australia/

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What Amusement Parks, Traffic Lights and Customer Service Have in Common

August 21, 2026 By Craig Cherry

I’ve been thinking a lot lately about waiting – not the time itself, but the experience of it. Because the truth is, the same five minutes can feel different, depending entirely on how it’s handled. And once you see it, you can’t unsee it. Amusement parks, traffic lights and customer service all run on the same psychology.…

If You’re Not Winning, You’re Learning!

May 18, 2023 By Craig Cherry

I was thinking about this week’s article, what I what to share and what will provide thought-provoking questions at your end; what will engage you. I love what I do, but it is more important that the content of my article’s land with you.  My intention is always to provide information that is based on…

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Phone: +61 3 8822 3383
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