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PULTENEY GRAMMAR

by

PULTENEY GRAMMAR

The Loyalty Zone
2020-08-07T08:39:11+00:00
https://www.theloyaltyzone.com/testimonials/pulteney-grammar/

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Business Decisions Must Be Made On Statistically Valid Data

March 9, 2022 By Craig Cherry

In last week’s article we delved deeper into Statistically Valid Data, Data You Can Trust and looked at different examples as to why it is a critical tool that enables us to make good business decisions based on good profit and customer loyalty. This week we are going to sift through more information, segmentation and…

Handling Customer Complaints

February 2, 2021 By Craig Cherry

How do you actually handle customer complaints? Most people don’t do this well, even though it comes back to doing what you know to do. Treat others how you want to be treated. The Golden Rule Simple right? Then why do most people allow their views and attitudes to get in the way of doing…

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