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YMCA CHRISTCHURCH

by

YMCA CHRISTCHURCH

“Our business has improved across the board on the understanding of why good customer service is critical. Craig worked across multiple facets of our business from accommodation, fitness, climbing walls and childcare, his passion is unrivalled and you can’t help be inspired to do better”
The Loyalty Zone
2020-08-07T08:44:23+00:00
“Our business has improved across the board on the understanding of why good customer service is critical. Craig worked across multiple facets of our business from accommodation, fitness, climbing walls and childcare, his passion is unrivalled and you can’t help be inspired to do better”
https://www.theloyaltyzone.com/testimonials/ymca-christchurch/

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WHY? Do Some Companies Get It So Right – Very Low Variation If Any, Ever?

June 16, 2022 By Craig Cherry

This week I’m asking myself WHY? WHY, is it that I am constantly told by friends and colleagues that I should work with this company or that company because as customers they experience a massive variation in the customer service they receive? WHY? Do I get told about this massive variation between stores within the…

Price Relates To The Experience Of Value

October 30, 2020 By Craig Cherry

As Warren Buffet says, “Price is what you pay; value is what you get”. Reading this article will tell you how you can improve your value position Instead of customers only being concerned with price. You do this ensuring they experience value with the experience they have when they purchase the product or service you…

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