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Zagames Berwick

by

Zagames Berwick

"Craig took the pressure off the business to train and educate the staff and we’ve accomplished great results. We have more qualified and trained staff, it helps the staff to be the best they can be, and they’ve taught us new techniques. In a few short words, to me The Loyalty Zone means partnership, commitment, loyalty to the customer and consumer. It’s about aiming to be the best and helping staff to do their best."

Hussein Dergham
Zagames Berwick

The Loyalty Zone
2020-09-04T06:13:01+00:00

Hussein Dergham
Zagames Berwick

"Craig took the pressure off the business to train and educate the staff and we’ve accomplished great results. We have more qualified and trained staff, it helps the staff to be the best they can be, and they’ve taught us new techniques. In a few short words, to me The Loyalty Zone means partnership, commitment, loyalty to the customer and consumer. It’s about aiming to be the best and helping staff to do their best."
https://www.theloyaltyzone.com/testimonials/zagames-berwick/

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5 Important Lessons You Can Discover In The Sports Section

October 7, 2020 By Craig Cherry

If you’re like most people, you’re probably keeping tabs on your favourite team and statistics. What’s surprising is that if you look closely, you can actually learn powerful business lessons from the weekend’s action. Here’s five reasons why you do actually want to read the sports section to improve your business. 1. Sport Teaches Us…

Create the Gap, Bridge the Gap

August 19, 2021 By Craig Cherry

Train Those Standards & Procedures Into Your Teams There is no point having service standards if you don’t train them into teams. Behavioural training is often the best method as many people are unconscious about their own behaviour. We call this unconscious incompetence, see diagram below, training and feedback helps people move through the different steps.…

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