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ZURICH FINANCIAL SERVICES

by

ZURICH FINANCIAL SERVICES

“We have worked with The Loyalty Zone for a number of years and aside from their research expertise, we value the team’s versatility in terms of the type of projects they can turn their hand to.”

Richard Dunkerley
Head of Communications and Industry Relations

The Loyalty Zone
2020-08-07T08:43:57+00:00

Richard Dunkerley
Head of Communications and Industry Relations

“We have worked with The Loyalty Zone for a number of years and aside from their research expertise, we value the team’s versatility in terms of the type of projects they can turn their hand to.”
https://www.theloyaltyzone.com/testimonials/zurich-financial-services/

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The Voice of the Customer Survey, the three customer zones.

Why Voice of Customer Survey Dismay is Costing You Money

July 24, 2020 By Craig Cherry

If you were to ask a room full of CEOs “How many of you use a voice of customer survey to learn what your customers are saying about you”? In this article, I’m going to tell you what they say. And the answer may shock you. Most of us do not use a proven methodology…

The Power of Appreciation: 5 Benefits of Rewarding Loyal Customers

September 20, 2023 By Craig Cherry

In today’s fiercely competitive business landscape, attracting and retaining customers is more challenging than ever. Customers have a plethora of choices at their fingertips, and their loyalty is often swayed by various factors, including price, quality, and convenience. In such an environment, businesses that prioritise rewarding loyal customers stand to gain numerous advantages. Let’s explore…

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Phone: +61 3 8822 3383
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