How do we maintain Customer Loyalty when the way we do business has changed?

Handling Customer Complaints

February 2, 2021 By Craig Cherry

How do you actually handle customer complaints? Most people don’t do this well, even though it comes back to doing what you know to do. Treat others how you want to be treated. The Golden Rule Simple right? Then why do most people allow their views and attitudes to get in the way of doing…

5 Actions To Discover Your Employee Engagement

October 16, 2020 By Craig Cherry

Reading this article will tell you exactly what actions you need to take to discover what your teams engagement level is. I have included a case study to highlight the information that is available to you if your take these critical actions. 1. Why It Is Important To Have A Highly Engaged Team? If we…

How do we maintain Customer Loyalty when the way we do business has changed?

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