How do we maintain Customer Loyalty when the way we do business has changed?

Why Workers Training Workers Isn’t The Best Way

February 8, 2024 By Craig Cherry

This week I had a conversation which went like this. A new employee has joined my prospective client’s team in a leadership role, up until now this company has always used their workers to train workers, however in this instance what became apparent was that it was not a successful training model and was identified…

Researching Your Team

October 24, 2019 By The Loyalty Zone

For many leaders, their motivations are different from the teams they lead. Leaders want to lead, they push themselves out of their comfort zones, to be stretched, to learn and grow, that is their mentality. Their team will think differently and have other motivations. Some will be motivated to progress their careers and others are…

How do we maintain Customer Loyalty when the way we do business has changed?

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