Maintain Employee Loyalty [Frequency of Interaction]

85% of any outcome’s achieved in the first 15%

March 31, 2021 By Craig Cherry

I spent the weekend working with one of my Hotel venue partners, they are performing really, really well. Their accommodation is running at nearly a hundred percent, they have a full house every night with 600 guests in the restaurant, whilst operating with a team that’s limited in numbers due to the pressure of trying…

Giving Feedback: Catching People Doing Something Right

February 7, 2020 By The Loyalty Zone

Hearing the words “Can I give you some feedback?” can send us into a panic. This is because when we receive feedback, it’s usually when things are going wrong. I’m certain you can recall many times in your career where you have been given feedback in some form, whether positive, negative or constructive. The intention…

Maintain Employee Loyalty [Frequency of Interaction]

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