Why Do Girls Make The Best Kebabs?

Variation is the Devil for Excellence in your business

March 12, 2021 By Craig Cherry

If you asked each individual leader within your team to go away and write down step by step exactly how they would deliver feedback. Do you know what they would come back and show you? Would they all say the same thing or would there be lots of differences (variation) In my experience working with leadership teams…

Create the Gap, Bridge the Gap

August 19, 2021 By Craig Cherry

Train Those Standards & Procedures Into Your Teams There is no point having service standards if you don’t train them into teams. Behavioural training is often the best method as many people are unconscious about their own behaviour. We call this unconscious incompetence, see diagram below, training and feedback helps people move through the different steps.…

Why Do Girls Make The Best Kebabs?

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